Did not repair my rockers. They just put the new ones over the rotten. Did not sand paint before painting. Could peel it off with with a fingure nail. Now the rockers have opened up under the car and rust (that was supposed to be repaired) has spread like gangrene only 6 months later. Sorry Maaco but I can not recommend you to anyone. Being a small business owner I don't have the convenience of disposable income. I rate negative stars.
I have a 1999 Honda Odyssey that needed both rust removal and a paint job. One place I went told me not to bother but I want it to last a couple more years, if possible and was embarrassed by its condition. I went to Maaco and received an estimate for the repairs and their moderate paint job, designed to last about 2 years. The price was right so I had the work done.
I will give them 0 if i can. Had to reschedule appointment due to no fault of mine circumstances, but left the key to my car with the Maaco office in Portland,ME. I did call and apologized for the inconvenience as I had not choice but to reschedule as my other car broke down on the way back from their shop. When I brought the car back, I called and left a message again just to let them know that I am dropping the car off and will be picking it up the next day as I was originally promised. He then claimed he did not remember that I had made an appointment and could not find my phone number. I had given him my phone number 3 times: once when we had the estimate, once when I dropped my keys which he said he will tag, and once with the voice message I left when I dropped off my car. He said that he was wandering why there is a car on the parking lot and he did not know what to do with it. Maybe write those things down??? Or what about the lonely key that was supposedly tagged 2 weeks prior??? Mind you I called and left a message that I am leaving my car to be fixed as we have agreed previously. A simple listening to your voice messages will probably be sufficient. When I called to see when to pick up my car the next day as it was suppose to be ready, I was "pleasantly" surprised: he never started working on it. So I decided to just pick it up and reschedule once again maybe, as there was no way they could have done it until the week after. When I went to picked up the car, I was met by a very RUDE and UNCALLED FOR comment" I do not feel guilty because you canceled your appointment. You should go to another place and be charge more money" by Ashley Pike. Well guess what, I will and I am sure many other people will do the same thing with that attitude. This is no way of doing business with customers, especially when it is your fault Mr.Pike....!!! I hope MAACO corporate take notice as well, and fix the broken link in their franchise.
Very rude! They fed me a multitude of lies! When I started getting math involved in their so called quotes, they realized I was catching them at their scheme and told me to go to another body shop. Less than a year ago, they charged me $449 to paint my entire car and fix two small rust spots. Today they wanted to charge me $579 to paint my trunk lid and bumper cover the same color that they put on the car before. Mind you there is no rust to fix either! Just a coat of their base enamel paint. Does the math add up to you?
I have had several cars repaired at this MACCO and my experience was really good. Ashley always tried to get the job done economically and I have no complaints with their workmanship.
It looks great! The rust around the wheel wells and on the back hatch is gone; you cannot see any seams and the paint job is excellent! Tom Doyle was clear and honest and very easy to work with. I would definitely recommend Maaco for both paint and rust repair work!
Maaco Collision Repair Auto Painting is a US Car Repair based in Portland, Maine. Maaco Collision Repair Auto Painting is located at 24 Morrill St, Portland, ME 04103, USA.
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