It's almost impossible to get through on the phone. You must show up earlier than others in the morning to get an appointment. When the work is done, there is no outside of the box thinking as with other's. It's take an impression while the affected area is swollen and the replacement doesn't fit after the swelling is gone. The prices are not discounted at all. Check the internet and you'll find that prices quoted are average as for mainstream dental. Sliding fee is not accurate at all. While the dental teams are nice people, the front desk staff ARE a different matter.
Negative. I found the dental hygienist rude, as well as the dentist. He looked in my mouth for 30 seconds and didn't allow me time for questions, I'm having a cavity filled soon and then I'm done.
I've been going to Community Dental Portland for 10+ years and I can honeslty say I cannot think of one bad experience I've ever had there and I've had various procedures done from a root canal, root scaling and planning to my regular cleanings, Im grateful that I can get these procedures done due to their sliding fee scale making it affordable for me.
My family tried to help to paid for my teeth, when they called. Dentist Customer service reject the calls, several times.
I do not recommend them at all. I was not satisfied with my dental services at all and they have very poor customer service. For my first appointment, I waited almost 20 minutes past my appointment time before they took me in, and the same thing happened the second time as well. Also, during my second visit, I had scheduled my appointment to be had with a specific doctor and when I get in the room it was a completely different doctor. They fixed it and my doctor came in, but we had lost another 15 minutes on top of being taken in 20 minutes late. Not to mention that when I went to pay my bill my care credit was denied, which made no sense, because I called them and they said there was no problem on their end and that we had funds on my card. So when I tried calling community dental back it went straight to voicemail. We've tried calling them about 20 times in the last 2 months and we've also left voicemails and no one has gotten back to us. My whole experience with them has not been a pleasant one at all. I strongly advise looking for any dental office other than this one.
Community Dental Portland is a US Dentist based in Portland, Maine. Community Dental Portland is located at 190 Park Ave, Portland, ME 04102, USA.
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