My partner and I recently purchased our dream home in Portland Maine. Elise showed us a property on a cold-call over the winter... a few months later she called to let us know she had a property that was a great fit. Of note is that Elise was not our agent at that time. Elise and the Vitalius team exceeded our expectations. They were skillful problem solvers, responsive, and made solid contractor referrals. Highly recommend!
Finally, there were several times I would come home after their visits and the back door to the apartments was not only unlocked, but left wide open. The final time a few weeks before we could finally move, I was headed up as a squirrel darted passed me. Although terrifying, I suppose we are lucky because I have also seen skunks and opossums in the area. This started happening a little later in the game and when our lease ending was finally in sight, but nevertheless, I have experienced firsthand that they may sell houses, but they do not care about the existing homes. My apartment was home to four people. There was no respect shown to us that would suggest that they understood that. Originally, we had wanted to stay and rent from the new owners, but not knowing how long Vitalius would still be around and having access to our apartment was the deal-breaker for all four of us.
Working with Elise was great from start to finish. My first real estate agent didn't take the time to fully understand my needs. When I reached out to Elise, she had me come into the office to go over what I am looking for (must-haves vs. nice-to-haves), as well as outline the entire home buying process. As a first-time home buyer, this was extremely helpful and set my mind at ease. She was always very flexible schedule-wise and didn't push me at all during the process. Would highly recommend!
So if you are renting an apartment and a mysterious note appears on your coffee table that is from Vitalius, get out. Start looking and see if you can be let out of your lease, because seeing it truly is an omen akin to “the bell tolls for thee.”
Elise was great! She listened to all of my wants and needs and was proactive about finding me great places to look. Elise had a great relationship with everyone you need to deal. She took care of everything. Elise responded immediately to all of my requests and was always easy to get in touch with. I found her to be honest and knowledgeable and always felt as if she was looking out for my best interests. I would highly recommend Elise to anyone looking to buy in Portland or Southern Maine.
One thing to be aware of whether you are a tenant or a seller who is not home during one of their showings – these showings are not accompanied by a staff member. Strangers are roaming free. There were four apartments in the house we lived in and it’s literally “have at it!” I don’t know whether it was oversight or if they hate animals, but our downstairs neighbor had a cat and we had two. Somehow during their free-for-alls, when we returned home from work the neighbor’s cat was in our apartment, terrified, and one of our indoor cats was outside, terrified. My roommate obviously contacted the company via e-mail and the only immediate response was to put an additional sign right next to the existing sign that there were cats in the apartment. She did receive an e-mail response back roughly one week later. If we had known from the get-go that Vitalius would not be actually walking people through the apartments, we would have locked them in a room or something, not that that would have changed the outcome, I’m sure.
Elise was a fantastic agent that handled the ups and downs of our ultimately successful search calmly and expertly. She is friendly, knowledgeable, available, and candid. She adapted gracefully to changes in our focus and budget over the course of the process and was never pushy. Elise is also just an awesome all-around person. I would recommend her highly to anyone looking for real estate in and around Portland, ME.
It is hard to know exactly where to begin with this company that was a thorn, nay, a tree branch in my side for nearly six months. I will say, this is all from the prospective of a tenant in a house being sold by this group, so if you hate your tenants and want them to move out as quickly as they can, pretend this is a five-star rating and hire them.
So the second time we were given less notice than our lease stated, I called to cancel saying there would not be a showing at our apartment and if they’d like to give proper notice, I’d be more than happy to oblige. I had to leave a message with a receptionist as, of course, we’re not involved in the selling, so Brit couldn’t take a moment to hear our concerns. The next day, they proceeded as planned, and either Chris or Brit showed up at the apartment to bully my roommate when I wasn’t there into letting them show it citing “that we need to sell the house, it has gone on for too long and we’ve tried to be accommodating to you by not scheduling these on nights and weekends.” This must have been Two Truths and a Lie because I’m sure they did need to sell it, I agreed 100% it had gone on long enough, but as you may have caught in the second paragraph, one of the first showings was, in fact, on a weekend.
At first, everything seemed fine. (But that’s the setup for any good horror movie, right?) We were given notice when people would be in our apartment, we had put a sign on both of our doors letting them know that two cats lived there, and the only annoyance was that one of the first showings was late on a Sunday morning. But then we started to get less and less notice. The first time we received less than 24 hours, I was going to call them and put a stop to it. But my roommate convinced me to just let it slide and I told her “As soon as you start giving these people leeway, we’re going to regret it.” And we did.
Vitalius Real Estate Group is a US Real Estate Agency based in Portland, Maine. Vitalius Real Estate Group is located at 306 Congress St #3, Portland, ME 04101, USA.
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