You guys need to be nice to the people buying your stuff! Get it together!
Always love Pottery barn products.
My issue is with their credit card through Comenity Bank. I was asked in the store if I wanted to open a credit card account. The selling point was that I would accumulate points worth money for future Pottery Barn purchases. My only requirement was that it have auto-pay so I wouldn't have to worry about late fees. I was assured they did. This is not true. Yes you can pay on-line or by phone but Comenity Bank does not offer auto-pay which as I said, was my only condition before opening the account. Yes, I will keep the credit card but many not always use it. Especially if I know I am going to be away or overly busy and might forget to pay by the due date. This is the first bank I have run into that does not offer auto-pay.
Unfortunately, during my last experience at the Maine Mall store, I waited at the EMPTY check out counter for 10 minutes before someone showed up to ring up my purchase. I saw and tried to flag down a couple of people. I gently mentioned I'd been waiting a while there and got NO response. She didn't say I'm sorry, nothing. She barely acknowledged me. So rude.
Great staff who are always willing to assist. My wife and I were lucky to pick up a display model on a great sale. Store manager and staff were extremely helpful and even carried the large chair to our car. Thank you!
I'm always getting new ideas from Pottery Barn. The displays in the store are so inviting and the staff is always right there to make sure you are finding everything you need.
Pottery Barn is a US Furniture Store based in Portland, Maine. Pottery Barn is located at 364 Maine Mall Rd w, Portland, ME 04106, USA.
Please contact with Pottery Barn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pottery Barn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Portland